Track your order
When your order leaves us you will get an email with a tracking link. Open that link any time to see where the parcel is — it updates itself as the courier scans it.
If you cannot find the email, sign in to your account to see your orders and their tracking. You do not need a password, and you do not need to have created an account when you ordered: enter the email address you placed the order with and Shopify sends you a code.
Nothing showing yet? Orders are dispatched within 1–2 business days, and tracking only starts moving once the courier collects the parcel. If it has been longer than that, message us on WhatsApp at +91 83190 40006 and we will chase it for you.
Shipping
MamaJoy ships across India. Free shipping on every order, no minimum. Orders are dispatched within 1–2 business days and typically arrive within 2–5 business days depending on your location.
You will receive a tracking link once your order ships. Cash on delivery is available on every order.
Returns
30-day returns from the date of delivery. If the mat is not right for you, contact us and we will arrange a pickup.
The mat should be in the condition you received it — used is fine, damaged beyond normal use is not. Prepaid orders are refunded to the original payment method. COD orders are refunded via bank transfer or UPI within 5–7 business days.
Contact us
We are a small team and we answer every message personally.
Phone: +91 83190 40006
WhatsApp: +91 83190 40006
Email: support@mamajoy.in
Mon–Sat, 10am–7pm